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Easily manage how your calls are handled with flexible routing options designed to match your business workflow and ensure every call reaches the right destination.
Smart routing
Route calls using smart rules like availability, concurrency limits, daily caps, and priority so every call reaches the best available target instantly.
Time based routing
Route calls by time of day with schedules that send calls to office numbers in business hours and to personal or backup phones after hours when needed.
Wait time routing
Route calls to the agent who has been idle the longest, balancing queues and reducing wait times while improving response speed and customer experience.
We combine reliability, flexibility, and real-time insights to help businesses manage every call efficiently-ensuring no opportunity is missed and every customer interaction is handled professionally.
01. Reliable Call Routing, Every Time
Ensure every incoming call reaches the right destination without delays or drops. Our system is built for stability, so your business stays connected 24/7.
02. Flexible Routing That Adapts to You
Easily customize how calls are handled-forward to multiple numbers, set priority rules, or adjust flows based on business hours and availability.
03. Complete Visibility with Call Tracking
Track every call with detailed logs and insights. Know which calls were answered, missed, or forwarded, helping you make smarter business decisions.
04. Never Miss a Lead with Voicemail Alerts
Even when calls go unanswered, you stay informed. Receive voicemail recordings directly in your email so you can follow up quickly and capture every opportunity.
Before using this platform, we were losing a significant number of inbound calls, especially outside business hours. It was frustrating to realize how many potential customers we were missing simply because calls weren't being handled properly. Since switching, every call is routed exactly as we need, and the voicemail-to-email feature has completely transformed how we follow up. We can now respond quickly, even if we miss a call, and that has led to a noticeable increase in converted leads and overall customer satisfaction.
Kevin P.
Founder
QBP Advisor
The flexibility in call routing is exactly what we needed for our growing team. We were able to customize everything based on our team's availability, working hours, and priorities without any complexity. Now, calls are automatically directed to the right person at the right time, which has significantly improved how we handle customer inquiries. It has not only made our operations smoother but also helped us provide a much more professional and responsive experience to our clients.
Christy P.
CMO & Sales Head
Flightz Hub
The call tracking insights have given us complete visibility into how our calls are being handled on a daily basis. Earlier, we had very little clarity on missed calls or response times, but now we can monitor everything in detail. This has helped us identify gaps, improve our response speed, and manage leads much more effectively. It's a simple feature, but it has had a huge impact on how we optimize our communication and overall business performance.
Yugchhaya C.
Managing Director
The Couch Aloo
Set up your call forwarding system in just a few minutes. No technical skills required-follow these simple steps to start receiving and managing your business calls efficiently.
Step 1: Sign Up
Create your account and access the dashboard to start tracking all call activities.
Step 2: Purchase a number
Choose a local or toll-free number that your customers will use to reach your business.
Step 3: Create a campaign
Set up call routing rules and define how incoming calls should be handled and distributed.
Step 4: Assign a target
Add destination numbers where calls will be forwarded, ensuring they reach the right person.
Pay as you go
The economical "Pay as you go" plan where you pay for what you are using.
$ 5.00
Minimum recharge amount
Route calls to multiple numbers instantly
Set up smart forwarding rules in seconds
Manage routing from one dashboard
Track every call with detailed logs
Never miss important customer calls again
Stay updated with the latest trends, strategies, and insights in call management and business communication to help you optimize performance and grow smarter.
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1. How does the pricing work for your call forwarding app?
We use a simple pay-as-you-go model. You can recharge your account with any amount, and charges for purchasing numbers or making/receiving calls are automatically deducted from your balance. Plus, every new user gets a $5 sign-up bonus to get started.
2. What types of phone numbers can I get?
Currently, we offer US local numbers and US toll-free numbers. We're also working on expanding to international local and toll-free numbers soon, so you'll be able to set up global call forwarding for your business.
3. How does Forward help me manage business calls more efficiently?
Forward helps you handle business calls in a much more organized and controlled way by giving you complete visibility and flexibility over how calls are managed. You can route incoming calls to the right person or team instantly, monitor where your calls are coming from, and review call activity to understand performance. It also allows you to maintain consistency in how calls are handled, making it easier to improve customer experience and team productivity over time.
4. Who can benefit from using this app?
Our service is built for small businesses, call centers, and BPOs that want to manage customer calls more effectively. Whether you're running marketing campaigns, handling support inquiries, or managing a sales team, our app ensures you never miss a call.
5. Do I need to install any special hardware or software?
No hardware is required. Everything runs in the cloud, so you only need an internet connection. You can manage your numbers, call forwarding, recordings, and reports directly from our web-based dashboard.
